Skip to content
Accordion Doors Australia
Quote

Service agreements

Planned servicing, so the wall isn't a problem on the day it matters

Operable walls fail predictably. Carriers wear, seals perish and panels drift out of alignment, and all of it shows months before the wall strands you mid-function. A scheduled visit puts that in the maintenance budget instead of an emergency callout.
Ask about an agreement03 9331 7376

Plans

Three shapes, priced to your site

Which one suits depends on how often the wall moves, not on how big the building is. We quote per site once we have seen what you have.

An installer with a hand on a white accordion door, folding it back against the jamb of a community room

Annual

Most sites

Boardrooms, meeting suites and halls where the wall moves weekly or less.

  • One scheduled service visit each year
  • Full inspection of track, carriers, hinges, seals and lead post
  • Adjustment and lubrication included in the visit
  • Written condition report with anything to watch
  • Parts and repairs quoted separately before any work
Get a price for this

Six-monthly

High use

Function centres, school halls and venues moving the wall several times a week.

  • Two scheduled service visits each year
  • Everything in the annual plan, twice
  • Seal condition tracked between visits so replacement is planned, not urgent
  • Priority in the booking queue for unscheduled callouts
  • Consumable hardware carried on the visit
Get a price for this

Portfolio

Multiple sites

Facility managers and operators with partitions across several buildings.

  • Schedule built around your sites, not ours
  • Single asset register covering every opening you own
  • Consolidated condition reporting for budget submissions
  • One point of contact and one invoice
  • Replacement planning flagged a budget cycle ahead
Get a price for this

Agreements cover the scheduled visit, inspection and adjustment. Parts and repair labour are quoted separately and approved by you before any work. Full terms are set out in the agreement itself.

What a visit looks like

An hour or two, booked when the room is free

We book around the room, not the other way around. Before opening, between bookings, during term break. On the day we:

  • Run the wall through its full cycle
  • Inspect it end to end
  • Adjust what needs it and leave it working

You get a written condition report the same week. It lists what was done, what is wearing, and roughly when it will need attention. That report makes next year's maintenance budget defensible.

The visit covers operable walls and accordion doors alike, whoever installed them. Anything found that needs more than an adjustment is quoted as a repair before the work is done.

Scheduled, not chased

We contact you to book the visit. Nobody on your side has to remember it.

An asset register

Every opening recorded with its system, finish, rating and service history.

Questions

Before you commit to a schedule

Because almost every emergency callout we attend was a cheap adjustment six months earlier. Carriers and seals wear predictably, and catching them on a planned visit costs a fraction of catching them when the wall jams the morning of a function.

Yes. Most of the walls we look after were installed by someone else, from a range of manufacturers. You do not need to have bought the wall from us.

The state of the track, carriers, hinges, seals and lead post. Anything we adjusted on the day. Anything that will need replacing and roughly when. And anything about the building that is limiting the wall, such as a sagging head or an unsealed ceiling void. It is written so you can hand it straight to a building owner or drop it into a budget submission.

No. The visit, the inspection and the adjustment are. Parts and repair labour are quoted separately and approved by you before anything is done, so you are never surprised by an invoice.

That is usually the sensible way in. Book a single service call, read the condition report, and decide whether a schedule is worth it for your site.

Start with one visit

Book a single service call and read the condition report. If a schedule is worth it for your site, that report will make the case better than we can.

Book a service call03 9331 7376